Shipping Policy
Thank you for choosing [Your Brand Name]. We strive to deliver your favorite beauty essentials in perfect condition and as quickly as possible. Please review our shipping below guidelines.

  1. Processing & Handling
    All orders are processed within 1–3 business days. Please note that orders are not shipped or delivered on weekends or public holidays.

During high-demand periods (such as new product launches or holiday sales), processing may take up to 5 business days. We appreciate your patience as we ensure every item is handled with care.

  1. Shipping Rates & Delivery Estimates
    Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

Note: Delivery times are estimates and may vary based on your location and customs processing.

  1. Temperature Sensitivity & Packaging
    Beauty products can be sensitive to extreme temperatures. While we use high-quality, protective packaging to ensure your makeup arrives safely, we recommend retrieving your package promptly upon delivery to avoid prolonged exposure to heat or cold (especially for lipsticks, creams, and liquid foundations).
  2. Tracking Your Order
    Once your order has been dispatched, you will receive a Shipment Confirmation email containing your tracking number. You can monitor your package’s journey through our website or the carrier’s tracking portal.
  3. International Shipping & Customs
    We ship to most countries worldwide. However, [Your Brand Name] is not responsible for any customs duties, taxes, or import fees applied to your order. These charges are the responsibility of the customer. Please check your local regulations regarding the importation of cosmetic products.
  4. Damaged or Missing Items
    If your makeup arrives damaged (e.g., broken powders or leaked liquids), please contact our Customer Support team within 48 hours of delivery at [Your Email Address]. Please include your order number and clear photos of the damaged items and packaging.